FitnessTracker
Account and Data Deletion
Updated: 15 October 2026
You can request account and data deletion in the app or by email. Both methods delete the account and cloud data; cleanup of local copies on your phone is explained below.
Option 1 — In the app (fastest)
- Open FitnessTracker and sign in
- Go to the Profile tab
- Tap Delete my account at the bottom
- Read the warning and confirm
Your confirmation starts the deletion process. Once it completes successfully, your account, fitness data in the cloud and local data on the phone where you performed deletion are removed. Server-side cleanup of subscription links and content reports completes in the background and is retried automatically after temporary failures. The retention exceptions below still apply. Deleted data cannot be recovered. If an error is shown, do not assume deletion has completed; check your connection and try again.
If you have an AI Coach subscription: Deleting your account does not cancel your Google Play subscription, and you will keep being charged. Cancel it separately in Google Play → Payments & subscriptions → Subscriptions.
Unused extra questions, programs and photo analyses are deleted together with your account and cannot be recovered.
If you have not signed in within the last few minutes, the app asks you to sign in once more before deleting. This is a security measure, so that your account cannot be deleted if someone else gets hold of your phone. Deletion also needs an internet connection: so that your account is never deleted while your cloud data remains, the process does not start without one, and you can try again once you are back online.
Option 2 — Request by email
If you cannot access the app (you lost your phone, uninstalled the app, and so on), write to:
fitness.tracker.2027@gmail.com
- Send the request from your account's email address; this is how we verify your identity
- Writing "Account deletion request" in the subject line is enough
- We will complete your request and let you know within 30 days at the latest
An email request does not remotely clear local copies on your phone. To remove those copies, clear the app's data or uninstall it on that device. In-app account deletion clears local data on the phone where you perform deletion; remote deletion of local copies on other devices is not guaranteed. Clear those copies on each device as well.
What is deleted
| Data | Where | What happens |
|---|---|---|
| Your email address, name, password, account ID | Firebase Authentication (Google servers) | Deleted |
| Your profile (age, height, weight, sex, goals), meals, saved meals, workouts, water, step and weight logs, saved programs | Firebase Firestore (Google servers) and your phone | Deleted |
| Your AI Coach chat history and AI Coach consent choices | Your phone only | Deleted |
| Your AI Coach subscription link and remaining-questions indicator | Firebase (Google servers) | Deleted |
| Irreversible purchase-token digest, usage dates and question/image/program usage and refund counters (no name or email) | Firebase (Google servers) | Marked for automatic deletion after 48 hours. Firebase TTL cleanup may be delayed. This prevents usage allowances from being reset by deleting and recreating an account. This digest is not anonymous data |
| Questions, program requests and image-analysis photos you previously sent to AI Coach | OpenAI | Never stored on our server. OpenAI's own retention periods apply on its side |
| Your Google Play purchase and payment history | Google Play | Stays in your Google account; subject to Google's rules |
| Connection and security records kept by Firebase | Google servers | May remain for Google's own retention periods |
After deletion, apart from the digest kept for 48 hours as described above, no personal data about you remains with us. You can sign up again with the same email address, but your old records will not come back. If your subscription is still valid, you can link it to your new account with Restore purchases.
I only want to delete my data, not my account
Content reports: AI content reports that you confirmed in the app and the report counter are also removed server-side when your account is deleted. Reports are normally scheduled for deletion after 30 days; TTL deletion may complete later. Temporary server failures during account deletion are retried automatically.
You can delete meals, workouts and saved meals one by one in the app; a deleted record is also removed from your other phones. If you want all of your data deleted but your account kept, write to fitness.tracker.2027@gmail.com from your account's email address; we will complete your request within 30 days at the latest.
Your phone's Settings → Apps → FitnessTracker → Storage → Clear data only deletes the copy on this phone. If you granted cloud syncing permission and your records still exist in the cloud, they may return when you sign in to the same account and grant cloud syncing permission again. Records kept only on the device and never synced to the cloud cannot be recovered this way.